The Palm Springs Convention Center has become the first convention center in California designated as a Certified Autism Center (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES), the ASM Global- managed facility announced. The staff underwent comprehensive training to enhance experiences for autistic and sensory-sensitive guests across the spectrum.
Rob Hampton, general manager of the Palm Springs Convention Center, said, “We are honored and proud to become a Certified Autism Center, reflecting our unwavering commitment to inclusivity and our dedication to providing a welcoming environment for autistic individuals. By completing this training, we aim to ensure everyone can fully enjoy the experiences and events at our convention center.”
This certification is also a significant milestone in the Greater Palm Springs area's initiative to become a Certified Autism Destination (CAD). To receive this certification, the destination must offer a wide range of trained and certified individuals in customer-facing businesses, such as lodging, restaurants, retail, and entertainment.
Myron Pincob, IBCCES Board Chairman, noted, “The Palm Springs Convention Center becoming a Certified Autism Center not only enhances its accessibility for all patrons but also contributes to the Greater Palm Springs progress towards becoming a Certified Autism Destination. This is a crucial step in creating a more inclusive and welcoming environment for autistic individuals and their families.”
Palm Springs Bureau of Tourism (Visit Greater Palm Springs) is also included in the certification. This allows guest service representatives at the two Palm Springs Visitor Information Centers and Convention Center to provide a hospitable space for individuals and families seeking tourist information. They can also highlight Palm Springs restaurants, hotels, and attractions that are Certified Autism Centers.
Related Stories
Melbourne CVB Launches “First Peoples Engagement Guide”
The Importance of Sustainable and Inclusive Event Management