Highlighting top destinations for meeting, event and incentive planners.

Business planning

The latest tips and tricks on running a meeting or event planning business, as well as planning events and incentive trips. 

Buyer Q&A: Virtual FAM Trips and Remote Working

Continuing our Global Meeting & Incentive Travel Exchange Buyer Q&A series, Meeting Spotlight spoke with Danene Dustin, senior global sales executive for Morris Meetings & Incentives, a full-service meeting and incentive program provider. Topics covered include working remotely, how incentives could change and the value of virtual "FAM" trips. 

Here's what Dustin had to say:

How has your segment of the industry changed over the last year? 

Buyer Q&A: While Hybrid Events Will Remain, Human Connection Are Everything

As part of our ongoing Global Meeting & Incentive Travel Exchange Buyer Q&A, Meeting Spotlight spoke with Paige Laliberte, event manager for The Castle Group, a corporate event management and public relations firm.

How has your segment of the industry changed over the last year?   

Why One Incentives Exec Thinks Hybrid Meetings Will Become "King"

To get a gauge on the industry for 2021 and beyond, Meeting Spotlight spoke with John Williams, president of American Guest, which offers corporate clients tailored incentives, events, meetings, and VIP travel experiences. Williams expects virtual/hybrid meetings to become "king" and also discussed how companies became more supportive of each other.

How has your segment of the industry changed over the last year?  

The Importance of Slowing Down and Finding a Work/Life Balance

Meeting Spotlight recently caught up with Libby Horne, manager, customer programs for JJ Haines, which touts itself as the largest floor covering distribution company in the country with operations covering the Northeast, Mid-Atlantic and Southeast. Topics covered include slowing down, what it was like to have the calendar wiped clean in 2020 and what regions will see the quickest return to hosting meetings and events.

Knowledge-Sharing: How One Company Teamed Up With Competitors to Survive COVID

Meeting Spotlight recently spoke with Kelly Gallagher, partner and director or marketing for Canvas Meetings & Incentives. She told us that her conference and incentive-planning company started a tour and travel division in 2020 and even teamed up with competitors to make sure everyone made it through the pandemic. Here's what she had to say:

How has your segment of the industry changed over the last year?  

Incentives Insight: Social Media and Tech Change the Game But Relationships Remain Crucial

Meeting Spotlight has caught up with Mike Farmer, vice president sales of Strategic Incentive Solutions Inc., a full-service incentive reward company, to discuss how COVID-19 changed the industry, as well as what we might expect from the MICE segment going forward.

How has your segment of the industry changed over the last year? 

Flight Centre Travel Group Transforms Its Customer Experience With K2 Cloud

Nintex, a process management and workflow automation company, recently announced that Flight Centre Travel Group, one of the world's largest travel agencies, has successfully leveraged K2 Cloud to help improve its operational efficiencies and digitally transform its customer experience.

Virtual Events, Other "COVID Trends" Likely to Continue to Mid-2021, Meetings and Events Director Says

Meeting Spotlight spoke before the holidays with Deborah Dickerson, director of operations at East West Connection (EWC), a full-service meetings and events agency. She said she expects virtual events and small, face-to-face meetings to continue midway through 2021.

How has your segment of the industry changed since March?