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Get the latest air travel news affecting the meetings and events industry. 

Stats: 6% of GBTA Members Have Resumed Non-Critical Business Travel

The Global Business Travel Association (GBTA) has released the results from its 15th coronavirus-related poll, the first in 2021, to measure the affect on business travel following the onset of the pandemic last year. The latest survey finds that more than half of respondents expect most of their employees will return to the office by Q3, in line with a return to non-essential business travel and a growth in traveler confidence. 

American Express Global Business Travel to Offer Companies Carbon Offsets

American Express Global Business Travel (GBT) has announced that GBT customers can now purchase carbon offsets on preferred terms from leading non-profit organizations Carbonfund.org Foundation and Carbon Footprint. Companies can choose which offset activity they wish to support from a variety of project types, price points and locations worldwide. Each available project is independently verified and validated.

Abu Dhabi Reopening to Travelers From December 24

Following an announcement by the Abu Dhabi Emergency Crisis and Disasters Committee, effective December 24, 2020, entry restrictions into Abu Dhabi will be relaxed. International tourists, residents and travelers from selected destinations, flying with Etihad Airways, will be allowed to enter the emirate without the need to self-isolate for 14 days. 

United to Launch Virtual, On-Demand Customer Service at the Airport

United passengers will soon have access to virtual, on-demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers can access "Agent on Demand" on any mobile device to call, text or video chat live with an agent and get answers on everything from seat assignments to boarding times.

Delta Eliminates International Change Fees for Flights From North America

Delta is waiving change fees for all U.S. domestic and international tickets purchased through March 30, 2021. ​In addition, going beyond the waiver extension, the airline is permanently eliminating change fees for international travel originating from North America, effective immediately. The elimination of change fees includes flights operated by joint venture and codeshare partners; however, Basic Economy fares are excluded.

GBTA: How the Airline Industry Can Tackle Climate Change and Drive Sustainability

As part of its Collaboratory 2020 webinar series, the Global Business Travel Association (GBTA) welcomed Lauren Riley, managing director of global environmental affairs and sustainability for United Airlines, to discuss implementing strategies and practices that produce tangible sustainability results, and why this pandemic provides an important opportunity for this work.