Amadeus has unveiled a newly enhanced and expanded sales and catering suite of solutions, including the debut of Delphi Direct, which will allow hotels of all sizes to maximize efficiency and profitability.
Group business is top of mind for hoteliers in 2024, with new research finding that hoteliers are prioritizing ways to strengthen customer relationships, to improve outreach with new and repeat business, and to plan and execute events more effectively. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel, no matter the size. Whether a small property with limited resources, a full-service hotel orchestrating large gatherings or a hotel management company tracking portfolio performance, Delphi can be tailored and scalable to meet a range of needs.
At the core of the enhanced offering is a modern user interface built on the Einstein 1 Platform, enabling Delphi customers to get the combined benefit of Amadeus and Salesforce feature releases. Other highlights include:
- Widened accessibility and expanded integrations for limited-service properties
- Tailored training options from self-onboarding to expert-led masterclasses
- Centralized and unified database to grow relationships and repeat business
- Comprehensive performance reports to identify trends and enable accurate forecasting
Delphi Direct is an online booking platform that enables hoteliers to transform how they capture group business by allowing meeting spaces to be booked directly on a hotel’s website. This simplifies the entire sales process and unlocks more revenue while allowing teams to focus on capturing larger deals.
Along with Delphi, Amadeus offers a sales and catering software ecosystem, including the new Delphi Direct, Delphi Diagramming and MeetingBroker, as well as partner integrations designed to usher in a new era of streamlined business growth and management.
For more information, visit www.amadeus-hospitality.com.
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