Highlighting top destinations for meeting, event and incentive planners.

Flight Centre Travel Group Transforms Its Customer Experience With K2 Cloud

Nintex, a process management and workflow automation company, recently announced that Flight Centre Travel Group, one of the world's largest travel agencies, has successfully leveraged K2 Cloud to help improve its operational efficiencies and digitally transform its customer experience.

American Express Global Business Travel Adds Sustainable Travel Feature for Hotels in Neo

American Express Global Business Travel (GBT) has announced the addition of a new green hotel badge to its proprietary travel and expense software, Neo. The new display is the latest in a series of developments to support GBT’s commitment to helping companies attain their carbon ambitions by enabling travelers to choose sustainable transport and hotel options.

Five Ways to Aid the Resumption of In-Person Meetings and Events

To showcase the innovative measures being taken to support the safe return of in-person meetings and events, the Meetings Mean Business Coalition (MMBC) is enlisting corporate executives, policymakers and meetings industry leadership to engage in critical conversations in a virtual discussion series.  The conversations—which premiered in July and will continue through the fall—thus far highlighted five key considerations, predictions and actions underway. They are:

Seabourn Creates Web Content for Charters, Incentive, Meeting and Group Travelers

Seabourn, the ultra-luxury cruise line, is making it easier for prospective charter, incentive, meeting and group travel clients to learn more about the why a Seabourn ship may be a good choice for their next gathering. The brand recently added a substantial amount of information to its website dedicated to this niche segment of the travel industry.

Flight Centre Travel Group Announces the Acquisition of WhereTo

Flight Centre Travel Group (FCTG) recently announced the acquisition of San Francisco-based WhereTo, an enterprise travel platform and technology company. WhereTo pulls in content from dozens of sources and uses artificial intelligence-based algorithms to quickly guide users to the optimal trip options within policy, factoring in criteria like traffic conditions, travel deals and personal preferences.

ABC Global Services Acquires CCRA

ABC Global Services has announced that it is acquiring the assets of CCRA (The Travel Commerce Network) in an integration of the two largest providers of hotel content and travel agency services. Combined, the two organizations will prove mutually beneficial to their travel management company (TMC) and agency clients by providing travel and hospitality products and personalized service administered by the industry’s best account management team.